If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on Pinthaaru.com website
Return request must be raised within within 7 days for all items purchased fromPinthaaru.com from the date of delivery.
For selected categories, we accept a change of mind. Please refer to the section below on Return Policy per Category for more information.
Valid reasons to return an item
Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. Picture frame is broken on a painting or materiel torn in products related to coir or palmarah.)
Delivered product is incomplete (i.e. has missing items and/or accessories if product definition covers same).
Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)
Delivered product is does not match product description or picture (i.e product not as advertised)
Delivered product does not fit. (i.e. size is different to what was mentioned)
